Information about the processing of personal data

1. Below we inform about the collection of personal data when using this website. Personal data is all data that is personally available to you, eg. Name, address, e-mail addresses, user behavior.

2. Person in charge according to Art. 4 para. 7 EU General Data Protection Regulation (DS-GVO):

   Time Change GmbH
   Kaiserdamm 88
   14057 Berlin
   Deutschland
   

   The Data Protection Officer can be reached at:

   dataprotection@time-change.com

Your Rights

1. You have the following rights with respect to your personal data:

   • right of information,
   • right for rectification or cancellation,
   • right of restriction of processing,
   • right to contradict the processing,
   • right to data portability.

2. You also have the right to complain to us about the processing of your personal data by a data protection supervisory authority.

Collection and Use of personal data when visiting this website

1. Access Data

a) Description of data processing

In the merely informative use of this website, ie if you do not register or otherwise provide us with information, our system automatically collects data and information that your browser transmits to our server (access data):

• your IP-address,
• the country from which you access this website
• the website from which you visit this website,
• the respective search term, if you come to this website via a search engine,
• the specific websites you visit with us,
• your internet service provider,
• your web browser as well as your operating system, with which you access this website,
• the files that you download from this website and
• the date, duration and time of your visit to this website.

The data is also stored in the log files of our system. A storage of this data together with other personal data of the user does not take place.

b) Legal basis for data processing

The legal basis for the temporary storage of data and log files is Art. 6 para. 1 p. 1 lit. f DSGVO

c) Purpose of the data processing

The temporary storage of data by the system is necessary to provide you with this website. In particular, the IP address of the user must be saved for the duration of the session.

Storage in log files is done to ensure the functionality of the website. In addition, the data is used to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.

For these purposes, our legitimate interest in the processing of data pursuant to Art. 6 para. 1 lit. f DSGVO.

d) Duration of storage

The data will be deleted as soon as it is no longer necessary for the purpose of its collection. In the case of collecting the data for providing the website, this is the case when the respective session is completed. In the case of storing the data in log files, this is the case after 30 days at the latest.

e) Discrepancy policy

The collection of data for the provision of the website and the storage of the data in log files is essential for the operation of the website. There is consequently no contradiction on the part of the website user.

2. Cookies

a) Description of data processing

In addition to the mentioned data, cookies are stored on your computer when using this website. Cookies are small text files that are stored on your hard drive assigned to the browser you are using and by which the body that sets the cookie (here through us) receives certain information. This website uses the following types of cookies, the scope and operation of which are explained below:

• transient Cookies,
• persistent Cookies.

Transient cookies are automatically deleted when you close the browser. These include in particular the session cookies. These store a so-called session ID, with which various requests from your browser can be assigned to the common session. This will allow your computer to be recognized when you return to this website. The session cookies are deleted when you log out or close the browser.

Persistent cookies are automatically deleted after a specified period, which may differ depending on the cookie. You can delete the cookies in the security settings of your browser at any time.

b) Legal basis for data processing

The legal basis for the processing of personal data using cookies is Article 6 (1) lit. f DSGVO.

c) Purpose of data processing

The purpose of using cookies is to facilitate the use of websites for users. This website can in principle be used without the use of cookies. However, some functions can not be offered without the use of cookies.

d) Duration of storage, Discrepancy policy

Cookies are stored on the user's computer and transmitted from this computer to this site. Therefore, as a user, you have full control over the use of cookies. Changing the browser setting allows you to disable or restrict the transmission of cookies. Already saved cookies can be deleted at any time. This can also be done automatically.

3. E-Mail Contact

a) Description of data processing

On our website, users have the opportunity to contact us via the provided e-mail address. In this case, the user's personal data transmitted by e-mail will be stored.

In this context, there is no disclosure of the data to third parties. The data is used exclusively for processing the request.

b) Legal basis for data processing

The legal basis for processing the data is Article 6 (1) lit. f DSGVO. If the e-mail contact aims to conclude a contract, then additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO.

c) Purpose of data processing

In the case of contact via e-mail, this also includes the required legitimate interest in the processing of the data.

d) Duration of storage

The data is deleted from the database as soon as it is no longer necessary to achieve the purpose of its collection. This is the case in the case of contact by e-mail, if it can be deduced from the circumstances that the underlying concern has been finally clarified. Irrespective of this, they will be deleted from the database at the latest after 180 days.

e) Discrepancy policy

Requesters can request at any time by e-mail to dataprotection@time-change.com the deletion of their personal data, which they have sent us by e-mail, from the database.

Collection and usage of personal data during user account setup

1. Description and purpose of data processing

On our website users have the opportunity to create an user account. In this case, your first and last name, your e-mail, your password and your company will be collected (voluntarily).

2. Legal basis for data processing

The legal basis for processing the data is Article 6 (1) lit. b DSGVO (processing to fulfill a contract).

3. Duration of storage

The data is deleted from the database as soon as it is no longer necessary to achieve the purpose of its collection.

4. Discrepancy policy

Users can request at any time by e-mail to dataprotection@time-change.com the deletion of their personal data from the database.

Recipients of personal data

Recipients are natural or legal persons, public authorities, institutions or other bodies to which personal data are disclosed, regardless of whether they are third parties or not. However, authorities which may receive personal data under Union or national law in connection with a particular mission are not considered to be recipients (Article 4 (9) GDPR).

Your personal information will be disclosed to the following recipients:

• Time Change GmbH, Communication & Destination, Wilmersdorfer Straße 138 – 140, 10585 Berlin; Purpose: Provision of web-based software „Etool“; https://time-change.de/;
• IONOS SE, Elgendorfer Str. 57 56410 Montabaur; Purpose: Data center and website hosting ; https://www.ionos.de/;

Webanalysis with Matomo

This website uses the open-source software tool Matomo to analyze the surfing behavior of our users. The software sets a cookie on the user's computer (for cookies, see above under "Cookies").

a) Description of data processing

In case that individual pages of this website are called, the following data is stored (Source: https://matomo.org/faq/general/faq_18254/):

• IP address,
• the time of the call of the website,
• called website (page title and URL),
• website from which the user has accessed the website visited,
• Subpages that are called from the called web page,
• length of stay on the website,
• frequency of calling the website,
• used screen resolution,
• Time in the local time zone of the user,
• Files that are clicked to download
• Page generation time,
• location of the user (country, region, city, approximate latitude and longitude),
• language settings of the browser used,
• Operating system, browser version, end device (such as desktop, tablet, smartphone, TV, vehicle, console, etc.).

The software runs exclusively on the servers of this website. A storage of the personal data of the users takes place only there. A transfer of the data to third parties does not take place.

Matomo is set so that the IP addresses are not completely stored but 2 bytes of the IP address are masked (eg: 192.168.xxx.xxx). In this way, an assignment of the shortened IP address to the calling computer is no longer possible.

b) Purpose of data processing

The processing of the above data allows us to analyze the surfing behavior of our users. By analyzing the data obtained, we are able to compile information about the use of the individual components of this website. This helps us to constantly improve this website and its user-friendliness.

c) Legal basis for data processing

For these purposes, our legitimate interest lies in the processing of the data according to Art. 6 para. 1 sentence 1 lit. f DSGVO.

d) Duration of storage

The data will be deleted as soon as they are no longer needed by us for the above purposes. In our case, this is the case after 365 days.

e) Discrepancy policy

Cookies are stored on the computer of the website user and transmitted by this to this website. Therefore, as a user, you also have control over the use of cookies. By changing the settings in your internet browser, you can disable or restrict the transmission of cookies. Already saved cookies can be deleted at any time. This can also be done automatically. If cookies are disabled for our website, it may not be possible to use all features of the website to the full.

For more information about the privacy settings of the Matomo software, please see the following link: https://matomo.org/docs/privacy/.

Use of Google Fonts

Google Fonts is a service provided by Google Ireland Limited ("Google"). With the help of Google Fonts, fonts can be displayed on our website.

a) Description of data processing

If individual pages of this website are called up, a font is called up from the font database. With this retrieval, the respective IP address of the user is retrieved and transmitted to Google in a pseudonymized form. However, no cookies or other identifying features are saved or transmitted.

b) Purpose of data processing

The processing described allows the fonts of the website to be offered in the most current form and thus generally increases the availability of the website.

c) Legal basis for data processing

For these purposes, we also have a legitimate interest in processing the data in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR.

d) Duration of storage

Time Change itself does not collect any personal data by using the tool. Google claims to keep the requests for fonts for up to 365 days.

e) Opposition option

Browser settings (e.g. blocking the API from Google Fonts) can be used to object to data processing. However, this can result in the websites no longer being displayed correctly.

Below you will find the general terms and conditions for the use of participant management software TC TOOL by participants

1. General

1.1 Time Change GmbH provides the TC TOOL software, an internet-based participant management & ticketing platform, with which private and professional organizers ("organizers") can organize events, events, conferences, congresses or similar ("events").

1.2. Organizers can register for these events among other participants, sell tickets and have them charged via the TC TOOL. Time Change GmbH provides its services under various sub-domains and aliases of these domains. These terms and conditions govern the contractual relationship between the participant, the organizer and Time Change GmbH, regardless of which of the TC TOOL websites the participant uses.

1.3. By purchasing a ticket on a TC TOOL website, you ("Participant") accept the following "Terms and Conditions for the use of Participants Management Software & Ticketing Platform TC TOOL by Participants" ("Terms").

1.4. The offer is exclusively for persons of legal age.

2. Contracting parties, inclusion of terms and conditions of the organizer

2.1. By purchasing a ticket or registering for an event on the TC TOOL websites, a purchase contract only arises between the respective participant and the respective organizer with regard to the visit to the event. Time Change GmbH itself is not the organizer, but takes over in the name and order of the respective organizer, the processing of ticket sales. In particular, Time Change GmbH is therefore not liable for any insolvency of the organizer or the cancellation of an event.

2.2. For the execution of the event offered by the organizer additional terms and conditions of the respective organizer may apply. Time Change GmbH has no influence on this. The participant is responsible for informing himself of any existing terms and conditions of the organizer before purchasing the ticket.

2.3. The participant assures that he is of age at the time of registration if he is a legal or natural person.

3. Subject of the contract and conclusion of the contract

3.1. The information about the respective event, the number of available tickets, the ticket price as well as the available payment methods are exclusively based on the settings made by the respective organizer when creating the offer for the event on the TC TOOL website opposite Time Change GMBH , Time Change GmbH has no influence on these settings; the responsibility for the correctness of the settings lies with the organizer.

3.2. The organizer makes an offer for the conclusion of a purchase contract with the information provided in section 3.1. The participant accepts his offer to conclude a purchase contract by completing the order process and clicking on the button "Book Now" in the last order form. The effective acceptance of the offer by the participant requires that the participant in the order form filled in all required fields (each marked by "*") and has accepted the terms and conditions deposited there. Immediately after conclusion of the contract, the participant will receive a confirmation e-mail about the conclusion of the purchase contract. The participant is obliged to inform Time Change GmbH if he has not received this confirmation e-mail in time or not.

3.3. Time Change GmbH is entitled to cancel an order of the participant (unilateral right of withdrawal), if the participant violates the organizer or Time Change GMbH set specific conditions that were referred to in the context of presale, or tries to get around. The declaration of cancellation / withdrawal may also be made implicitly by crediting the amounts paid. § 350 BGB does not apply.

4. Total purchase price and payment methods

4.1. The total purchase price for a ticket may exceed the stated ticket price. The total purchase price is calculated from the price per ticket determined by the organizer. The TC TOOL website will indicate if the ticket price is inclusive or exclusive of VAT. Depending on the agreement that Time Change GmbH has made with the respective organizer, the fees for handling the ticket purchase will be added to the ticket price and then displayed separately when ordering in the ticket shop.

4.2. The total purchase price is due for payment immediately upon receipt of the confirmation e-mail (bank transfer). Payment by credit card is handled by Saferpay (external booking system).

5. Shipping, loss and complaint of tickets

5.1. Immediately after receipt of payment or after order (only if purchased on account) Time Change GmbH sends a purchased ticket to the postal or electronic address specified by the participant when ordering, unless otherwise agreed (for example, storage of tickets at the venue).

5.2. A wrongly issued ticket will be replaced by Time Change GmbH upon return of the defective ticket already delivered. It is up to the participant to check the correctness of the ticket sent to him, in order to arrange a replacement delivery of Time Change GmBH in good time before the beginning of the event.

5.3. Electronic tickets can be requested again at any time by the participant or retrieved in the profile area "My Events".

6. Return of tickets, refund of the purchase price

6.1. If an event is canceled or postponed, the right of the participant to return an already purchased ticket is determined according to the legal regulations as well as the agreements, which the participant has made with the organizer (see terms and conditions of the respective event).

6.2. If the participant is entitled to return a ticket, Time Change GmbH will reimburse the participant for the already paid purchase price within 14 days of receipt of the returned ticket in accordance with the agreement with the organizer, if Time Change GmbH has not yet paid the ticket fee to the organizer has. In this case, the organizer will refund the purchase price paid directly.

7. Information about the right of withdrawal

7.1. The responsibility for the instruction of the right of withdrawal lies with the organizer, since this purchase contract partner of the participant is regarding the ticket purchase. Without guarantee, it is pointed out that the participant is entitled to the statutory right of withdrawal in Germany only if the participant is a consumer within the meaning of § 13 BGB and does not acquire the ticket in the course of practicing his commercial or independent professional activity and the organizer of the event within the framework his commercial or self-employed professional activity.

8. Liability and warranty

8.1. The liability of Time Change GmbH for contractual, contractual, legal, tortuous or other legal reasons is excluded. Time Change GmbH and its vicarious agents are also not liable for disruptions of any kind, which are caused by circumstances outside their sphere of influence. In particular, this applies to a failure or disruption of the telecommunications line or power supply.

8.2. Time Change GmbH is only liable for damages if this or one of its vicarious agents has violated an essential contractual obligation (cardinal duty) in a manner endangering the purpose of the contract or the damage is due to gross negligence or intent of Time Change GmbH or its vicarious agents. If the culpable breach of a principal contractual obligation is not caused by gross negligence or intent, the liability of Time Change GmbH shall be limited to the amount of the contractually foreseeable damage, at most to the amount of the participant's price; Furthermore, liability for consequential and indirect damages is excluded.

8.3. Liability under the Product Liability Act remains unaffected.

8.4. The limitation period for claims for damages against Time Change GmbH is one year, unless the participant is a consumer within the meaning of § 13 BGB.

9. Final provisions

9.1. For all ticket purchases processed via TC TOOL, these Terms and Conditions apply exclusively to Time Change GmbH and the participant. The inclusion of GTC of the participant is expressly contradicted.

9.2. The law of the Federal Republic of Germany applies with the exception of the UN Sales Convention (CISG) and other legal provisions which are German law due to or in the execution of intergovernmental agreements, or of supranational law, unless they are of a mandatory nature. This also applies to claims arising from pre- and post-contractual obligations as well as statutory claims that compete with contractual, pre- and post-contractual claims.

9.3. Should individual provisions of this contract be ineffective or lose their effectiveness as a result of a subsequent event, the validity of the remaining provisions of the contract remains unaffected. In place of the ineffective contract provisions, a provision comes closest to what the contracting parties would have wanted, provided that they had considered the relevant point. The same applies to gaps in this contract.

9.4. Place of fulfillment is the seat of Time Change GmbH.

9.5. Jurisdiction is as far as legally permissible the seat of Time Change GmbH.